Popular Tech Services

Desktop & Laptop

Privacy & Security

Email Setup & Support

Printer Setup & Support

Backup & Recovery

Internet & Wi-Fi

IT Support and Maintenance

Cybersecurity

Managed IT Services

Hardware & Software

Cloud Services and Solutions

Network Design

Desktop & Laptop

Privacy & Security

Email Setup & Support

Printer Setup & Support

Backup & Recovery

Internet & Wi-Fi

IT Support and Maintenance

Cybersecurity

Managed IT Services

Hardware & Software

Cloud Services and Solutions

Network Design

Sunshine Coast’s Flexible and Accessible Support

Understanding the need for flexibility in today’s fast-paced world, we offer both on-site and remote assistance. With just a call or a click, you can book us for a personalised service session that fits into your schedule. Whether at your home or office, your complex tech solutions are now just an appointment away.

 

Hours (On-site – AEST)

Sunshine Coast Technical Support

Reasons Why People Love Us

Technical Support Sunshine Coast
1. Excellent Customer Service

Ritter I.T. Solutions is becoming known for providing exceptional customer service, such as prompt responses, and a friendly approach.

 

Positive interactions and a customer-centric focus can set your business apart. We have clear and transparent pricing and at Ritter I.T. Solutions we pride ourselves on being fair.

 

We focus on delivering value for money, ensuring clients feel they are getting quality service without hidden costs. With 6 years of cross sector knowledge working in the I.T. field, we work hard to build trust and credibility

2. Positive Reviews and Reputation

Positive reviews and a good reputation in the community. We have a proven track record of satisfied clients and positive feedback due to our efforts to build trust and make people more comfortable choosing our services.

3. Personalised Solutions

We take the time to understand each client/customer’s unique needs and provide tailored solutions. At Ritter I.T. Solutions we believe offering personalised services demonstrates a commitment to meeting your individual requirements.

4. Proactive Maintenance and Education

We help you and/or your business not only addresses current issues but also offer proactive maintenance services and educate our clients/customers on suitable options for their needs.

This showcases a commitment to long-term client/customer satisfaction. Being proactive in preventing future issues can be a significant time and money saver.

5. Flexible Service Options

Providing flexible service options, such as on-site and remote support, various service packages, and adaptable scheduling, we can cater to different customer preferences.

Flexibility in service delivery means we are more accommodating to our diverse range of client/customers.

Office & Business Solutions

Seamlessly integrate robust, scalable VoIP phone systems that enhance communication efficiency and customer engagement, ultimately boosting your productivity and revenue.

Leverage advanced VoIP features like voicemail-to-email, call forwarding, and conferencing to streamline internal and external communication.

Scale your communication systems effortlessly as the business grows, without incurring exorbitant costs.

Testimonials

Big thanks to Sean from Ritter I.T. Solutions - we were having internet problems while hubby was away at work and Sean was able to pop round same day and completely fix everything that I’d messed up, bypass all the passwords I’d lost and forgotten and set everything up brand new and streamlined, plus also help with a data recovery on an old device which had been damaged. He was upfront about pricing, friendly to deal with and understanding of my lack of technical knowledge 🤪 Complete lifesaver!

Sean was great to deal with, very clear and concise, and has an excellent understanding of the computer and the effects of various difficult high-performance software on it. I would recommend Sean for all your computer needs!

Quick responses and super easy to understand. Customer service was amazing and the help was even better. 10/10 can not recommend enough!

google
Ryan Quade
07/01/2024

I've had the pleasure of working with Sean at Ritter I.T. Solutions, and I must say he is a cut above the rest. His professionalism, technical expertise, and dedication to client satisfaction are truly commendable. With Ritter I.T. Solutions, you're not just getting an IT service provider; you're gaining a trusted partner committed to your success. I wholeheartedly recommend Sean for any IT needs; he has consistently exceed expectations.

I highly recommend Sean, owner of Ritter I.T. Solutions . Sean has come to me promptly in urgent circumstances. He has resolved every issue that I have had - and with grand dchildren using my computer I have had a few issues!!!! Sean is so knowledgable, thorough, professional and I absolutely highly recommend him for any computer issue.

Well presented, professional and extremely knowledgeable - has a marvellous knack of explaining the complexities of IT issues. Highly recommend Ritter I.T. Solutions.

What you get from Ritter I.T. Solutions is a very professional response to your IT problems. Sean offers a fast service at a fair price. I would not hesitate to recommend him. Agnes

I can highly recommend Sean for your IT. Sean was polite, professional and provided me with exceptional customer service. I would not hesitate to use his services again. Trace.

Great service and reliable advice. Sean makes the 'geek speak' understandable and doesn't make me feel silly for asking questions.

Couldn't recommend Sean more! So far I have bought 3 full computer sets from him, got him to migrate from Google workspace to Mircrosoft and install security into my emails, and computer devices. He will be my first call for anything IT related that comes up in the future for my business. Sean is very professional, knowledgable, and does everything with integrity and honesty. Thank you Sean!

I used Ritter IT Solutions to help me extend the life of my MacBook Pro by replacing the battery. Sean was incredibly professional, was good value for money and he exceeded my expectations by getting the work done within a few hours. If I’d have taken it to Apple they would have needed to send it away for three weeks and I couldn’t afford to not have my laptop all that time. I’d highly recommend Sean for his integrity, ethics and honesty and his commitment to finding solutions that work and don’t compromise quality.

We use Sean at Ritters I.T. Solutions for all of our tech needs, as well as recommend him to our clients. Always attentive, professional and super knowledgeable. Highly recommend to anyone on Sunshine Coast looking for someone who cares and will be around for the long term.

I’ve used Sean multiple time from my personal computer and all our company computers also. We found him to be very knowledgeable and always went the extra mile to make sure we were looked after. Would highly recommend Sean for all your IT needs 🙂

Consumer Pricing

Pricing

Computer Setup

$129
Includes
  1. Setup User Accounts
  2. Email Account Setup & Configuration
  3. Install & Setup Anti-Virus Software*
  4. Installation of Additional Software*
  5. Limit of 1 Computer

Printer Setup

$129
Includes
  1. Initial Printer Setup
  2. Installation of Ink Cartridges*
  3. Setup printer for wireless printing
  4. Installation of optional software*
  5. Connect up to 4 Devices to Printer*

Network Setup

$129
Includes
  1. Initial Modem & Router Setup
  2. Configuration of Network Security*
  3. Installation of Additional Software*
  4. Connect to Internet*
  5. Connect up to 8 Devices to Network*

Tech Support

$148/hr
Includes
  1. Device Optimisation
  2. Computer Repairs
  3. Data Recovery & Transfer*
  4. Virus & Malware Removal
  5. On-site & Remote Support

* Please see Terms & Conditions – $49 Surcharge Applies on Public Holidays.

Latest News

Looking for mobile I.T. Support? We can help!Our most popular mobile services include:Computer Set UP Printer Set Up Network Set Up General I.T. SupportCall us today on 0481 110 138https://www.ritteritsolutions.com.au/ . . . . #ritteritsolutions #mobileitsupport #computerrepairs #smallbusinesssunshinecoast #sunshinecoastcomputerrepair #sunshinecoastcomputerservices #sunshinecoastsmallbusiness #businessitsupport #businesssolutions #sunshinecoast #caloundra #aura #pelicanwaters #moffatbeach #kingsbeach #wurtulla #currimundi #birtinya #kawana #maroochydore #noosa

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We understand that sometimes it's the 'simple' things that give the most trouble!For a stress-free set up, call Ritter I.T. Solutions and we can help you set up your printer, device or network.Call today on 0481 110 138For more information on how Ritter I.T. Solutions can help you, please visit our website - https://www.ritteritsolutions.com.au/ . . . . . #ritteritsolutions #mobileitsupport #computerrepairs #smallbusinesssunshinecoast #sunshinecoastcomputerrepair #sunshinecoastcomputerservices #sunshinecoastsmallbusiness #businessitsupport #businesssolutions #sunshinecoast #caloundra #aura #pelicanwaters #moffatbeach #kingsbeach #wurtulla #currimundi #birtinya #kawana #maroochydore #noosa

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31st March 2024 is World Back Up Day!It's time to back up all your important files; think documents, photos, videos, emails etc.Check out the World Back Up Day website for some great tips! https://www.worldbackupday.com/ . . . . . #ritteritsolutions #mobileitsupport #computerrepairs #smallbusinesssunshinecoast #sunshinecoastcomputerrepair #sunshinecoastcomputerservices #sunshinecoastsmallbusiness #businessitsupport #businesssolutions #sunshinecoast #caloundra #aura #pelicanwaters #moffatbeach #kingsbeach #wurtulla #currimundi #birtinya #kawana #maroochydore #noosa #worldbackupday2024

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Wishing everyone a Happy Easter!! . . . . . #ritteritsolutions #mobileitsupport #computerrepairs #smallbusinesssunshinecoast #sunshinecoastcomputerrepair #sunshinecoastcomputerservices #sunshinecoastsmallbusiness #businessitsupport #businesssolutions #sunshinecoast #caloundra #aura #pelicanwaters #moffatbeach #kingsbeach #wurtulla #currimundi #birtinya #kawana #maroochydore #noosa

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1 Comments

"I can highly recommend Sean for your IT. Sean was polite, professional and provided me with exceptional customer service. I would not hesitate to use his services again. Trace."Customer care is our highest priority and with reviews like this one, we know we are on the right track.Call us for all your I.T and computer needs on 0481 110 138. . . . . . #ritteritsolutions #mobileitsupport #computerrepairs #smallbusinesssunshinecoast #sunshinecoastcomputerrepair #sunshinecoastcomputerservices #sunshinecoastsmallbusiness #businessitsupport #businesssolutions #sunshinecoast #caloundra #aura #pelicanwaters #moffatbeach #kingsbeach #wurtulla #currimundi #birtinya #kawana #maroochydore #noosa

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For those who haven't met me, allow me to introduce myself. My name is Sean and I'm the owner of Ritter I.T Solutions.I've enjoyed meeting many of you and it's been my pleasure to assist my Sunshine Coast community since launching my business in 2022. I offer mobile I.T Support services from Aura to Noosa.With new followers and new members of the community I thought it was time to say 'Hi'.Call Ritter I.T Solutions for all your I.T needs on 0481 110 138 . . . . . #ritteritsolutions #mobileitsupport #computerrepairs #smallbusinesssunshinecoast #sunshinecoastcomputerrepair #sunshinecoastcomputerservices #sunshinecoastsmallbusiness #businessitsupport #businesssolutions #sunshinecoast #caloundra #aura #pelicanwaters #moffatbeach #kingsbeach #wurtulla #currimundi #birtinya #kawana #maroochydore #noosa

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Ritter I.T. Solutions is your one stop shop for all things I.T. and our mobile service area covers the whole of the Sunshine Coast. Call us today on 0481 110 138. . . . . . #ritteritsolutions #mobileitsupport #computerrepairs #smallbusinesssunshinecoast #sunshinecoastcomputerrepair #sunshinecoastcomputerservices #sunshinecoastsmallbusiness #businessitsupport #businesssolutions #sunshinecoast #caloundra #aura #pelicanwaters #moffatbeach #kingsbeach #wurtulla #currimundi #birtinya #kawana #maroochydore #noosa

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Do you need an I.T Technician to come to you? We can help!Our top 5 most common reasons for a mobile call out include:- Email issues - Printer not connecting to device - Computer set up - Printer set up - Network set upRitter I.T. Solutions proudly serves both the home user and small business owners across the Sunshine Coast.Call today on 0481 110 138 . . . . #ritteritsolutions #mobileitsupport #computerrepairs #smallbusinesssunshinecoast #sunshinecoastcomputerrepair #sunshinecoastcomputerservices #sunshinecoastsmallbusiness #businessitsupport #businesssolutions #sunshinecoast #caloundra #aura #pelicanwaters #moffatbeach #kingsbeach #wurtulla #currimundi #birtinya #kawana #maroochydore #noosa

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For tech support that comes to you call Ritter I.T. Solutions!We provide services to home users and small businesses across the Sunshine Coast.Call us today on 0481 110 138 . . . . . #ritteritsolutions #mobileitsupport #computerrepairs #smallbusinesssunshinecoast #sunshinecoastcomputerrepair #sunshinecoastcomputerservices #sunshinecoastsmallbusiness #businessitsupport #businesssolutions #sunshinecoast #caloundra #aura #pelicanwaters #moffatbeach #kingsbeach #wurtulla #currimundi #birtinya #kawana #maroochydore #noosa

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Looking for mobile I.T. Support? We can help!Our most popular mobile services include:Computer Set UP Printer Set Up Network Set Up General I.T. SupportCall us today on 0481 110 138https://www.ritteritsolutions.com.au/ . . . . #ritteritsolutions #mobileitsupport #computerrepairs #smallbusinesssunshinecoast #sunshinecoastcomputerrepair #sunshinecoastcomputerservices #sunshinecoastsmallbusiness #businessitsupport #businesssolutions #sunshinecoast #caloundra #aura #pelicanwaters #moffatbeach #kingsbeach #wurtulla #currimundi #birtinya #kawana #maroochydore #noosa

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Frequently Asked Questions

Why choose Ritter I.T. Solutions?

We are a local business proudly serving our local Sunshine Coast community. We have clear and transparent pricing and at Ritter I.T. Solutions we pride ourselves on being fair. We focus on delivering value for money, ensuring clients feel they are getting quality service without hidden costs.

What are your service costs for I.T support?
For general I.T support our hourly rate is $148. We charge in half hour blocks after the first hour with a 1-hour minimum rate.
Do you do house calls?
Ritter I.T. Solutions is a mobile service and we come to you. We service both home users and small businesses on the Sunshine Coast.
What if the problem can’t be fixed onsite?
With your consent we will take your device back to the office and once the device is repaired, we will bring it back to you. You are only charged for actual time spent working on your device, and any parts/products required for the repair. There are no delivery fees.
Do you offer remote support?
Yes! We offer remote support as well as our mobile services. Sometimes it may be quicker or more convenient for you to have our technician remotely access your device to provide a solution to your problem.
How do I book a tech?
Simply call 0481 110 138 to book.
What are your opening hours?
Ritter I.T. Solutions is open 6 days a week, Monday – Saturday | 9:00am – 5:00pm
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