Privacy Policy

Who we are

Our website address is: https://www.ritteritsolutions.com.au.

 

Privacy Policy

Welcome to the Ritter I.T Solutions website. By continuing to browse and use this website, you are agreeing to comply with and be bound by the privacy policy and terms and conditions of use, which together govern Ritter I.T Solution’s relationship with you in relation to this website. If you disagree with any part of the privacy policy or terms and conditions, please do not use our website.

 

The terms ‘Ritter I.T Solutions’ or ‘RITS’ or ‘us’ or ‘our’ or ‘we’ refers to the owner of the website. The term ‘you’ and ‘your’ refers to the user or viewer of our website.

 

Your privacy is important to us. When you complete a contact form, subscribe to our emails, make a purchase or use our services etc your personal information, including but not limited to your name, user name, phone number, email, physical and postal address may be collected. 

 

This information will be used for account set up and administration, delivering marketing and events communication, internal research and development purposes (this website uses Google Analytics to view site interactions and better allow us to make the site more functional), to provide goods and services, personalisation of content and improving user experience. At no time will your information be sold by Ritter I.T Solutions to any third parties. All personal information will be treated confidentially and securely. 

 

Ritter I.T. Solutions partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

 

When you contact Ritter I.T Solutions, your relevant personal information will be collected for the purposes of enabling Ritter I.T Solutions to assist you and will be treated in accordance with all relevant laws and legislation. Your privacy is important to Ritter I.T. Solutions. During the course of your dealing with Ritter I.T. Solutions, it may be necessary for you, the Customer, to share confidential and/or sensitive information, including but not limited to; proprietary information, data, technology, products, design, process, procedures, specifications, financial information, personally identifiable information, passwords, contact details etc., with Ritter I.T. Solutions and or their third party repair agents in order for the requested services to be carried out. It is the customer’s responsibility to provide correct details. Sometimes a device may need to be taken from the premises to complete requested services/repairs offsite. All reasonable steps will be taken to ensure customer’s privacy is maintained.

 

If you have concerns regarding our privacy practices or your personal information, please contact us via the contact form on the website or manually email us at admin@ritteritsolutions.com.au

 

Ritter I.T. Solutions uses Googles reCAPTCHA V3 on our Contact Form. reCAPTCHA V3 is only used to protect against bot spam and is subject to Googles reCAPTCHA V3 Terms & Conditions and Privacy Policy

 

By using this site you confirm you understand this site uses cookies. Cookies help us manage user preferences, advertise, enable content, analyse user and usage data to give you the best experience on our website.

 

From time to time this website may also include links to other websites.

 

These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We take no responsibility for the content of the linked website(s).

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